Humana stores are all open again

01-06-2020

The Foundation already has all its sustainable fashion stores open to the public, with the capacity limitations established according to the corresponding Phase. The customer service hours are from 11 a.m. to 8:30 p.m., except for the Granada store, which is open from 10 a.m. to 8:30 p.m.

Humana offers maximum sanitary guarantees for the team and the public, as well as comfort, ensuring a good customer experience, in a reliable and friendly environment.

For this, the capacity is limited, the social distancing within the premises is promoted, a fluid circulation to avoid crowds, the number of operational testers is limited, the payment by card is promoted and the client is offered all the facilities so that their stay in the store is fully satisfactory.

The garments that customers try on but decide not to buy temporarily cease to be for sale, since they are confined in closed bags for 48 hours, before being hanged again and available for purchase.

Customers always have information on the measures taken through the piped music, the screen located on the back of the box, signage and the staff itself.

The stores have just added a new permanent offers section, in which it is possible to purchase one garment for € 4 and two for only € 5. Available at all points of sale, except for the 100% Vintage store that has just opened in Barcelona.

With Humana, your purchases are safe

A process of selecting the garments with all the sanitary guarantees

According to the New England Journal of Medicine, the lifetime of the virus on textile surfaces is estimated to be a maximum of 48 hours. Keep in mind that at least 10 days have elapsed since the garments are collected in Humana containers, processed in the preparation plants for reuse and sent to the store for sale. The entire process is carried out with extreme prevention measures, while quarantine periods are established between each of the steps in this process of at least 48 hours: garments and footwear are confined in closed bags to avoid the chances of contagion.

Humana staff has received specific information to ensure this entire process. Disinfection and hygiene measures, based on sodium hypochlorite, have been taken in plants, containers and vehicles.

The Federal Institute of Risk Assessment in Germany (BfR), based on the virus's transmission capacity, determines its relative low capacity for environmental stability –that is, it survives by repeatedly changing its environment-, making it highly unlikely that Textile or footwear are a source of virus infection. For its part, the Centers for Disease Control and Prevention (CDC) of the United States ensure that the coronavirus is transmitted through the airways (from an infected person who coughs or sneezes), rather than from objects that are contaminated .

The probability of transmission of the virus through used clothing is, in the worst case, minimal and not greater than that of new clothing. As a complementary measure, the Foundation has decided to spray the garments for sale with a hydroalcoholic solution.

Humana stores are all open again-img1
Humana stores are all open again-img2